In construction, document management is often seen as an administrative burden: technical sheets to validate, documents to sign, and constant chasing of clients. This time-consuming cycle often puts project timelines at risk.

From client requirement to operational gain

For Romain Jaumont, Methods and Planning Manager at Duchêne (Eiffage), Cooperlink was first introduced to meet a specific client demand: rigorous tracking of technical sheets and project documentation.

Replacing the "chase" with automation

While the tool was initially imposed, its value became immediately apparent to the operational teams. The primary gain? An end to the constant "chase" for client approvals.

By automating the workflows, signed documents are returned without the need for repetitive manual interventions. What began as a contractual obligation quickly became a productivity lever.

The three keys to success according to Duchêne:

1. Simplicity: An intuitive platform that requires minimal training.
2. Reliability: Bug-free document tracking, essential for planning peace of mind.
3. Support: Human reactivity that sets them apart from standard platforms.

Conclusion

By centralizing and automating document tracking, Duchêne transforms a requirement into an operational advantage. Fewer reminders mean more time focused on delivering the project.

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